{"id":15613,"date":"2026-01-27T18:08:00","date_gmt":"2026-01-27T18:08:00","guid":{"rendered":"https:\/\/adfsolutions.com\/?post_type=docs&#038;p=15613"},"modified":"2026-04-16T12:06:48","modified_gmt":"2026-04-16T12:06:48","password":"","slug":"ram-capture-driver-cannot-be-started","status":"publish","type":"docs","link":"https:\/\/adfsolutions.com\/knowledge\/ram-capture-driver-cannot-be-started\/","title":{"rendered":"RAM capture driver cannot be started."},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"hs_cos_wrapper_kb-article-module-4_\">When trying to collect RAM you get the error RAM Capture cannot be started.<\/h2>\n\n\n\n<p>This is most likely due to Smart App control being enabled on the target computer. This would require turning off&nbsp; Smart App Control, which will not be able to be turned on again on without reinstalling Windows.<\/p>\n\n\n\n<p><a href=\"https:\/\/support.microsoft.com\/en-us\/windows\/app-browser-control-in-the-windows-security-app-8f68fb65-ebb4-3cfb-4bd7-ef0f376f3dc3#bkmk_smart-app-control\">Smart App Control<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>When trying to collect RAM you get the error RAM Capture cannot be started. This is most likely due to Smart App control being enabled on the target computer. This would require turning off&nbsp; Smart App Control, which will not be able to be turned on again on without reinstalling Windows. Smart App Control<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"doc_category":[57],"doc_tag":[276,274,273,275,277],"class_list":["post-15613","docs","type-docs","status-publish","hentry","doc_category-ram-capture","doc_tag-live-scan","doc_tag-memory","doc_tag-ram","doc_tag-smart-app","doc_tag-windows"],"year_month":"2026-04","word_count":55,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Richard T. Frawley","author_nicename":"richardtfrawley","author_url":"https:\/\/adfsolutions.com\/author\/richardtfrawley\/"},"doc_category_info":[{"term_name":"RAM Capture","term_url":"https:\/\/adfsolutions.com\/knowledge\/ram-capture\/"}],"doc_tag_info":[{"term_name":"live scan","term_url":"https:\/\/adfsolutions.com\/knowledge\/live-scan\/"},{"term_name":"Memory","term_url":"https:\/\/adfsolutions.com\/knowledge\/memory\/"},{"term_name":"RAM","term_url":"https:\/\/adfsolutions.com\/knowledge\/ram\/"},{"term_name":"Smart App","term_url":"https:\/\/adfsolutions.com\/knowledge\/smart-app\/"},{"term_name":"Windows","term_url":"https:\/\/adfsolutions.com\/knowledge\/windows\/"}],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>RAM capture driver cannot be started. - ADF Solutions<\/title>\n<meta name=\"description\" content=\"RAM capture cannot be started because Smart App is enabled on the Windows target machine\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/adfsolutions.com\/knowledge\/ram-capture-driver-cannot-be-started\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"RAM capture driver cannot be started. - 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